Navigating 2SLGBTQI+ Diversity & Inclusion in the Tourism Industry (ACOA)
This training is funded by the Government of Canada through the Atlantic Canada Opportunities Agency (ACOA).
The global 2SLGBTQI+ travel market is valued at more than US$200B annually. Canadian destinations are well-positioned to grow their share of this market. But in order to be successful, destinations and operators must ensure that 2SLGBTQI+ customers feel welcome, accepted, and served in a way that exceeds their expectations and accommodates their needs.
To support efforts in developing market-ready products, CGLCC’s Navigating 2SLGBTQI+ Diversity and Inclusion in the Tourism Industry helps tourism-based businesses learn about 2SLGBTQI+ inclusion and how to effectively understand, value, and serve 2SLGBTQI+ customers and employees.